Q. Electronic & Instrumentation Repair- What are they and how do I contact them?

Electronic Repair & Instrumentation is a division of the Department of Biomedical Communications. It is responsible for the design, fabrication repair and inspection of the audio, video, classroom, clinical and laboratory equipment used by the various departments of the Institution. To contact Electronic Repair & Instrumentation by phone dial ext. 2614 or the receptionist at ext. 2470. Work orders can be sent via interoffice mail to Electronic Repair & Instrumentation or dropped off at the receptionist's desk located in 3-136.

Q. Hours of operation?

Normal business hours are 8:00 am to 5:00 pm Monday through Friday. During scheduled school holidays, a contact number will be supplied for emergency service.

Q. Broken equipment - does ER&I pick it up?

Normally the requestor will deliver the equipment to our shop in 3-126J or service is performed at the equipment location.

Q. Emergency - what constitutes one? What do I do?

An emergency is any situation in which a piece of equipment becomes a possible risk to the safety of either an employee or patient or critical to an experiment in progress. The equipment should immediately be removed from service and if a replacement is not available, contact Electronic Repair & Instrumentation at ext. 2614. During scheduled school holidays, a contact number will be supplied for emergency service.

Q. Work order forms - how do I obtain one?

The E&IR Work order form can be found online in our department forms area. A small supply is maintained in the Electronic Repair & Instrumentation shop.

Q. Cost - How much is this going to cost me?

The in-house cost for design, installation, fabrication and repair is $35.00 per hour for labor. Any parts required will bring an additional cost and these costs will be discussed with the requestor before proceeding with the repair.

Q. Why am I being charged for this service?

Electronic & Instrumentation Repair operates off of a service account. By mandate from the Administration all service accounts must operate on a zero-plus balance. This means we have to charge our clients a fee which will allow us to recover our expenses.

Q. Inspection stickers - what do they mean?

Inspection stickers are used on clinical equipment to indicate when the item was inspected, who performed the inspection and when the next inspection is due.

Q. What do I do if I see an out-of-date Inspection Sticker?

If a piece of equipment has an out-of-date inspection sticker or no sticker at all and is on the list of equipment we inspect, notify the area supervisor and the Biomedical Maintenance Coordinator. Depending on the piece of equipment and the recorded inspection dates, you may be asked to remove the item from service and tag it “Do Not Use” until it is inspected.

Q. What does Electronic & Instrumentation Repair repair?

Electronic & Instrumentation Repair repairs all types of audiovisual, audio, video, laboratory and clinical equipment.

Q. New patient care equipment - what do I do when I receive new patient care equipment?

When a clinic receives new patient care equipment or transfers equipment in from another clinic or Property Control, they are required to notify the Biomedical Maintenance Coordinator. All equipment coming into a clinic must be inspected and entered into that clinic's equipment inventory before being put into use.

Q. What types of materials can you use to fabricate items I request?

Our standard materials are Polycarbonate, Acrylic, thin metals, plastics and wood. We are also able to perform some machining services on other metals.