Q. Media Group - What are they and how do I contact them?

The Media Group is a division within the Department of Biomedical Communications. It is responsible for the design and development of analog and digital video, and videoconferencing.
Video:Rob Spurgeon, ext. 2476.
Videoconferencing:Michele Grauerholz, ext. 2472.


Q. Hours of operation?

Normal business hours are 8:00 am to Noon and 1:00 pm to 5:00 pm Monday through Friday. There is usually someone available throughout the day to accept your work order or answer any questions you may have.

Q. Work order forms - how do I obtain one?

Work order forms can be found online in our forms area.

Q. Cost - How much is this going to cost me?

The cost of your project will vary depending on the exact requirement of the task. The charges for our normal services are listed under Media Group Pricing on the Biomedical Communications website.

Q. Why am I being charged for this service?

The Media Group operates off of a service account. By mandate from the administration all service accounts must operate on a zero-plus balance. This means we have to charge our clients a fee which will allow us to recover our expenses.


Q. What can I do to help Media Group complete my job faster?

To help the Media Group complete your job faster, make sure you have all your materials and ideas together when submitting the work request. Add-ons can change the entire direction of a job and create unnecessary delays. If you are not certain about what you want, contact us and we can discuss your needs with you and find an appropriate solution.