Institutional Support Services
Gibson D. Lewis Health Science Library
The Gibson D. Lewis Health Science Library supports the educational, patient care, research, and community service missions of the University of North Texas Health Science Center (UNTHSC) by meeting the information needs of faculty, students, staff, and the local health sciences community. Featuring the latest information technology, the spacious and attractive library building provides the resources needed for study, instruction, and research. All UNTHSC faculty and students receive a full complement of library services, including borrowing privileges, use of individual and group study areas, photocopying, document delivery/interlibrary loan, expert instruction in the use of information resources, and access to professionally trained librarians for reference and search assistance. The library also offers three computer labs outfitted with up-to-date hardware and software used in both teaching and research on campus.
Lewis Library’s staff of 25 employees, including 11 degreed librarians, provides in-person research and study assistance for 109 hours per week. Both the library’s main and top floors are available for student and faculty use 24 hours a day, 7 days a week. The library’s scholarly collection contains approximately 160,000 print volumes and 10,000 electronic journal titles in the biomedical sciences, clinical medicine, public health, and affiliated fields. All electronic resources can be accessed through the Lewis Library web page at http://library.hsc.unt.edu and are available to UNTHSC students, staff, and faculty on a 24x7 basis from anywhere in the world.
The library uses an online system from Innovative Interfaces, Inc. (III) to acquire, process, and provide access to its collections. Students and faculty may obtain books and journals not owned by Lewis Library via interlibrary loan. Lewis Library has been a resource library in the National Network of Libraries of Medicine (NNLM) since 1991 and is also a member of the South Central Academic Medical Libraries Consortium (SCAMEL), a group of 14 academic medical/health science center libraries in Texas, Arkansas, Louisiana, Oklahoma and New Mexico. Additionally, the library participates in TexShare, a state of Texas cooperative library program. TexShare allows UNTHSC students, staff, and faculty physical access to and borrowing privileges from all public libraries as well as various public and private institutions of higher education in Texas. As a member of the University of North Texas System, the library is able to gain access to a wide array of electronic resources outside the health sciences. The library’s participation in NNLM, SCAMEL, TexShare, and the UNT System ensures that UNTHSC students and faculty have access to the world of information beyond the walls of Lewis Library.
Information Technology Services
Information Technology Services provides quality computer and telecommunication services to all academic and administrative areas of the Health Science Center. The departments of Information Technology Services that provide services to students are Helpdesk and Client Services, Infrastructure and Security, and Telecommunication Services. All three departments are located in the Library building and can be accessed through the student helpdesk on the main floor of the Library. For more information on IT Policies, please visit the policies website at www.hsc.unt.edu/policies/PoliciesList.cfm.
Helpdesk and Client Services
Provides consultation and user assistance to computer users relative to hardware and software use, communications, printing, email, and provides computer purchase recommendations. Re-sells certain software to students under academic purchase agreements. Manages and provides warranty support for the student laptop one-to-one program. All student laptops are supported by this office located in the Library main floor, Room 205. Other services include classroom lecture capture, setup of audiovisual equipment for classroom use, and student equipment checkout.
Infrastructure and Security
Responsible for the design, installation and maintenance of academic and administrative local-area networks (LANs) and wireless networks on campus, email systems, servers, data storage, user access and accounts. Computer users connected to the UNTHSC network have access to a variety of software programs and are able to exchange data and e-mail with users across the institution and off-campus. VPN access is available for both PC and Macintosh platforms.
Operates and maintains the campus-wide telephone system with state-of-the-art equipment and software. This division also manages the voice mail system, as well as all pagers and advises users about cellular telephones.
Biomedical Communications Department
Media services include video recording, production of educational, promotional, and training programs, video and web conferencing, media streaming, and satellite program distribution. Duplicating, digital printing, and graphic arts production from business cards to research displays are also available. Photographers provide image files and prints to complete these instructional and promotional materials, as well as on-site photography of campus events. Web developers design institutional web pages and related applications, build templates, and provide technical support to content managers. Engineering and fabrication services provide custom-made equipment, system designs, and technical repairs and maintenance. A turnkey fleet of over 120 copiers is also maintained by the department. These services are located on the first floor of the Library building.
Center for Learning and Development
Home of the QEP Higher Order Thinking program that works with faculty in each of the schools to improve students' higher order thinking skills. This Center is located on the fourth floor of the Library building.
Records and Information Management
The mission of the Records and Information Management Division is to provide systematic control of records regardless of medium from creation to disposition, reduce the cost and liability associated with records and information management relative to space, litigation, privacy, regulatory non-compliance; provide training and support to the campus in all areas of records and information management, maintain records, containing adequate and proper documentation of UNT Health Science Center functions, policies, decisions, procedures and essential transactions of the institution; designed to furnish information to protect the legal and financial rights of the state and of any person directly affected by activities of the institution. This service is located on the first floor of the Library building.
The Research Office is responsible for all basic and applied research, clinical trials, and biomedical technology programs.
Programs that promote these activities include seminars and workshops, faculty research programs, collaborative, and community outreach activities, and a variety of programs to encourage students to pursue careers in research.
The Research Office develops policies and administers programs to enhance research and scholarly activity and to assure institutional compliance with all mandated requirements related to research. The office assists in proposal development, identification of and negotiations with potential sources of support and post-award management of research funds. The office manages intellectual property (patents and copyrights), institutional policies, and research contractual matters.
This page last modified March 31, 2011