Helpdesk Services
What services are provided by the ITS HelpDesk? (pdf)
How much do computer repairs cost at UNTHSC? (pdf)
New Computer Installation
- Install licensed software
- Install anti-virus software
- Install web browser (Internet Explorer, Firefox or Netscape)
- Install Adobe Acrobat
- Install institutional applications
- Install network components
Computer Hardware Support
- Troubleshooting and repair of network related hardware problems
- Troubleshooting and repair services are provided for non-network related problems when feasible
- Coordination is provided to facilitate replacements under warranty
Software Support
- Supported Software
- Network Software
- Institution Software
