UNTHSC Department of Surgery

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Information for Patients

Since the Department of Surgery opened in 1964, we have been dedicated to serving the health care needs of the thousands of patients each year. We are proud of our tradition and are committed to continuing service to the residents of North Texas and beyond. Our surgeons and staff have a commitment to service and to quality health care. We hope that you have the best possible experience with us. Please let us know how we are doing by sending us your feedback about this web site and our clinic.

About us | Directions & Registration | Appointment, Billing and Contact Information

About us

1. How many patients do we treat in a year?
We currently see approximately 1200 patients per month.

2. Where do most of our patients come from?
The majority of our patient population is from the Dallas-Fort Worth Metroplex area. Some of our patients come from other areas of Texas as well as outside the state.

3. Where do our surgeons perform most of their surgeries?
Our surgeons are on staff at most of the hospitals in the Fort Worth area.

Planning Your Visit

1. Directions and Maps

  • How to get here - Campus Map
  • Clinic location
    The Department of Surgery is located in the Patient care building located at 855 Montgomery on the 5th floor.

2. Parking and transportation services

  • Parking is adjacent to the Patient Care Center (Parking Lot - A)

3. Registration

  • Where do I register?
    Patients who are new to the clinic should register in our Central Registration area, located on the first floor of the Patient Care Center. If our staff has mailed a packet of information to you prior to your appointment, please complete the forms and bring them with you. If you need information or assistance finding Central Registration, check with the Information Desk in the Main Lobby. The Information Desk can also direct you to our floor if you need help.
  • Check in
    When you arrive at the reception area of your clinic appointment, please check in with the receptionist, giving your name and the name of the physician your are to see that day. The receptionist will have you sign in.

4. Wheelchair Assistance

  • Where can you find a wheelchair if you need one?
    We will have a wheelchair available in the clinic on the 5th floor. If you need a wheelchair at the lobby on the first floor, please make arrangements for this when you make your appointment.

During your visit

1. During your appointment

  • Your health care team depends on which specialty you are admitted in.
    • If you are admitted under General Surgery –
    • If you are admitted under Vascular Surgery –
    • If you are admitted under Cardiac Surgery –
    • If you are admitted under ENT –
  • Tests, Referrals, and Films
  • Prescriptions
  • Things to check before you go home

2. Billing and Assistance

  • Billing and insurance information
    If you have an issue with your bill you would like to discuss, please call our Insurance and Follow-up Department at 817-735-5065 and speak with Opal McIntosh.
  • Financial assistance
    In some cases, patients without insurance may qualify for a sliding fee scale that will reduce the amount we bill. Please ask about this at the front desk when signing in.

3. Contact us

  • Contact for appointment?
    Please click here to go to the appointments page
  • How do I access information from my medical records?
    Contact our staff at 817-735-5450 for assistance with information needed from your medical record.
  • How do I resolve a question on my billing statement?
    If you have an issue with your bill you would like to discuss, please call our Insurance and Follow-up Department at 817-735-5065 and speak with Opal McIntosh.
  • I have a follow up question or concern for my physician. How can I leave a message for him or her?
    Please call 817-735-5450 and our receptionist will direct your call to either our nursing or business staff who will give the message to your physician.
  • I would like to comment about my experience at the Surgery Clinic, UNTHSC. Whom do I contact with a compliment, complaint, or suggestion?
    We appreciate the interest you are showing in our Surgery Clinic and hope that you find this web site helpful. We are interested in your feedback about this web site and our clinic. Please click here if you would like to make comments and suggestions!

4. How can you contribute to research & clinical trails?

  • Are you interested in participating in a clinical trial that tests new drugs or procedures?
    The Department of Surgery is committed to research in the form of clinical trials. Our department conducts clinical trials in testing new drugs and new innovative procedures. Many of our patients have shown tremendous amount of interest in our clinical trials.
  • Where can you find out about ongoing clinical trials at UNTHSC?
    If you are interested in learning more about these and other clinical trials go to our Research & Clinical Trials web site.

 

 
 

 

 
   

The University of North Texas Health Science Center at Fort Worth
Department of Surgery
855 Montgomery Ft Worth Tx 76107
Phone: 817-735-5450
Fax: 817-735-5137
Email: surgery@hsc.unt.edu
For Technical Problems or Questions contact the webmaster.