May 2, 2008
  Top Story


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UNT Health hitting goals and objectives

Through the first seven months of its fiscal year, UNT Health patient revenues are approximately 5 percent above budgeted revenue figures of $1.3 million. Patient access in most clinics and clinical specialties remains excellent with most clinics offering same-day primary care appointments.

Randy Jones, chief executive officer, said that most Patient Care Center (PCC) clinics now use electronic medical records. One of UNT Health’s top goals is to have 100 percent of all PCC visits captured on electronic medical records by Aug. 31. Jones said the project has flourished under the leadership of Dr. Bob Adams, chief medical officer, and the hard work of faculty and staff to rapidly change the clinic work flow to accommodate the electronic format. He also noted the great work performed by the ITS staff to put all of the necessary hardware and software in place for the aggressive implementation schedule.

The third nationally benchmarked patient satisfaction survey was completed in November 2007, and the results were comparable to those received from May 2007.  Although Jones said there is still some work to do on improving patient satisfaction, the clinics’ performance goals for this fiscal year are 10 percent higher than the national average. Roughly seven out of 10 patients should rank their overall visit to UNT Health clinics as "excellent." Of the UNT Health patients surveyed, six out of 10 patients rank their experience as "excellent" and approximately nine out of 10 patients feel their overall experience is "good" or "excellent.” UNTHSC logo


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